Returns and right of withdrawal

Herroepingsrecht. Last updated 2026-09-24.

Your 14 days

You can change your mind about an order for any reason, or none, within 14 days. The clock starts the day you receive the goods, or the day you receive the last item if an order arrives in several parcels.

You do not have to give a reason and you do not have to use any particular form of words. Tell us clearly that you are withdrawing, by email or using the model form at the bottom of this page, and it counts. Sending the goods back without telling us first also works, but a message is safer for both of us.

What happens next

1. Email info@7seastcg.com within the 14 days.
2. Send the goods back within 14 days of telling us. You pay the return postage.
3. We refund you within 14 days of receiving the goods back, or of receiving proof that you sent them, whichever comes first. We refund by the same method you paid with, and it costs you nothing.

The refund includes the standard outbound shipping you paid. If you chose a faster or more expensive delivery than our standard option, we refund the standard rate rather than the premium.

Handling the goods, and when we may deduct

During the 14 days you may handle and inspect the goods as you would in a shop. You are liable for any loss in value beyond that, and we may deduct it from your refund.

For sealed trading card product this matters more than it does for most things, so we want to be plain about it. A sealed booster box, pack or collection that comes back with the factory seal broken cannot be sold as sealed again, and its value to us drops to roughly what the loose cards are worth. In that case the deduction is substantial and can approach the full price. Opening a box to see what is inside and then withdrawing is not free inspection, and the law does not treat it as such.

If the product is unopened and undamaged, there is no deduction and you get everything back.

Where to send it

Overtoom 420-2, 1054 JT Amsterdam, Netherlands

Please pack sealed product so it arrives in the condition it left. We recommend a tracked service: until it reaches us, proof of posting is what protects you.

Something arrived damaged or wrong

That is not a withdrawal and none of the above applies. Email us with a photo and we will sort it out at our cost. Your statutory rights to a repair, a replacement or a refund are unaffected by anything on this page.

Model withdrawal form

You do not have to use this. It is here because we are required to provide it.

To Federico Signorelli, Overtoom 420-2, 1054 JT Amsterdam, Netherlands, info@7seastcg.com:

I hereby give notice that I withdraw from my contract of sale of the following goods:

_________________________________________

Ordered on / received on: _______________

Name of consumer: _______________________

Address of consumer: ____________________

Signature (only if sent on paper): ______

Date: ___________________________________